Organizational Communication

Are you concerned about the quality and accuracy of communication that takes place within your organization and between your company and its external publics? If you want to learn how to improve your company's communication systems and processes, this class is for you!

Learning Objectives

Organizational Communication is designed for managers, corporate communication directors, and other professionals who need to learn how to improve the flow of communication through their organizations. This course is designed to provide attendees with a more thorough understanding of the role and effective use of communication with an organization, including implications for employee relations and public relations.

Topics Covered in this half-day seminar include:

• Communication defined
• The role of communication in organizations
• 3 Functions of organizational communication
• Managerial roles in organizational communication
• Formal and informal communication channels
• Directions of organizational communication (downward, upward, horizontal)
• The grapevine as a communication tool
• Identifying and overcoming organizational communication barriers
• Internal and external public communication
• Implications for management

This course is approved for three hours of recertification credit for PHR and SPHR certified HR professionals, as well as continuing education credit for Alabama nurses and other professionals.

About the Trainer

Mary G. White, M.A., SPHR, is co-founder and managing director of Mobile Technical Institute and MTI Business Solutions, where she oversees the organization’s corporate training and human resources consulting functions.

White specializes in soft skill employee development classes, and has extensive experience facilitating training in the areas related to human resources, communication, customer service, management, leadership, and marketing.

Her professional background includes extensive experience in training, operations management, human resources management, and marketing. She is the author of 101 Effective PR Campaign Tips in the LifeTips book series.